Frequently Asked Questions

Use our search bar with part number, manufacturer name, or description. If you can't find it, contact us and our team will source it for you.

We sell both new and refurbished parts. All items are clearly labelled and refurbished units come with a 12-month warranty.

Yes! Sourcing obsolete and discontinued parts is one of our specialities. We have a global network of suppliers.

We stock parts from all major automation manufacturers including Siemens, Allen Bradley, Fanuc, Mitsubishi, ABB, Schneider Electric, Omron, Bosch Rexroth, and many more.

In-stock items are dispatched the same day if ordered before 3pm. We offer next-day delivery in the UK and express international shipping.

Yes, we deliver to over 176 countries worldwide. Shipping costs and delivery times vary by destination.

You'll receive tracking information via email once your order has been dispatched.

All parts come with a minimum 12-month warranty. If a part fails within the warranty period, we'll replace or repair it free of charge.

We accept returns within 30 days of delivery for unused parts in original packaging. Refurbished exchange units have separate terms.

Contact our team with your order number and a description of the issue. We'll arrange collection and replacement.