Privacy Policy

Last updated: January 2026

1. Data Controller

SPARESINDUSTRY S.R.L., with registered office at Via Latina 214, 00034 Colleferro (RM), Italy (P.IVA IT13811081002), is the data controller responsible for your personal data. You can contact us via our contact page or by calling (+39) 06 622 709 17.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and postal address when you create an account or place an order
  • Payment information processed securely through our payment provider
  • Communication history when you contact our customer service team
  • Technical data including IP address, browser type, and device information collected automatically

3. How We Use Your Data

  • To process and fulfil your orders
  • To communicate with you about your orders, enquiries, and account
  • To send marketing communications (with your consent)
  • To improve our website and services
  • To comply with legal obligations

4. Legal Basis (GDPR)

We process your personal data on the following legal bases: performance of a contract (order fulfilment), legitimate interests (improving our services and fraud prevention), consent (marketing communications), and legal obligation (tax and accounting requirements).

5. Data Sharing

We may share your data with trusted third parties who assist us in operating our business, including payment processors, shipping carriers, and IT service providers. We do not sell your personal data. All third parties are contractually obligated to protect your data and use it only for the specified purpose.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Order data is retained for a minimum of 6 years for tax purposes.

7. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, contact us via our contact page or call (+39) 06 622 709 17.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmitted between your browser and our servers is encrypted using SSL/TLS.

9. Contact

For any privacy-related questions or concerns, please contact us via our contact page or write to us at SPARESINDUSTRY S.R.L., Via Latina 214, 00034 Colleferro (RM), Italy.